一、Examsoon認證考試題庫帶來熱門AVAYA認證132-S-720.1考古題分享:
1.Your customer must be able to confirm that clients have input valid credit card numbers. As a backup to using a custom CTI application, which vector variable should be used to validate account numbers?
A. DIV
B. SEL
C. CATR
D. MOD1O
Answer: D
2. Your customer would like to be able to collect call center data when the enterprise fragments using a remote gateway. Since this is a small location, an LSP was installed to support the users Which system would allow the customer to collect and then add data back to the main Call Management System (CMS)?
A. HACMS
B. Primary CMS
C. BCMR-D
D. Survivable CMS
Answer: D
3.You have just installed Avaya P Agent R-6 on the computers for all 150 agents. All of the computers can ping the Communication Manager (CM), but only 100 of the agents can log into their lP Agent station. What is the cause of this issue?
A. The ‘Maximum Concurrently Registered IP Stations’ field on the ‘system-parameters customer-options’ screen is set to 100.
B. The ‘IP Stations’ field on the ‘system-parameters customer-options’ screen is set to ‘n’.
C. The ‘Multimedia Mode’ field on the ‘change station’ form is set to ‘Enhanced’.
D. The ‘Phone Features’ window on the ‘Station Administration form needs to be set to ‘Auto-In’.
Answer: A
二、Avaya認證132-S-720.1 考試推薦:
132-S-720.1 考試是 Avaya 公司的 Specialist Call Center Implement and Support Elective Exam 認證考試官方代號,Specialist Call Center Implement and Support Elective Exam 認證作為全球IT領域專家 Avaya 熱門認證之壹,是許多大中IT企業選擇人才標準的必備條件。
132-S-720.1認證是業界最廣泛認可的IT技術認證之壹,也是業界最權威、最受尊敬的認證之壹。獲得132-S-720.1認證不僅僅能證明您的IT技術能力,更是您進入職場的敲門磚,也是提高您身價的另壹捷徑。
Avaya公司將致力于電子商務解決方案的發展。公司目前擁有的産品包括:業界領先的DEFINITY企業通信服務器、VoIP解決方案、Cajun校園數據網絡交換機、廣域網産品、網絡安全設備、網絡管理軟件、針對局域網和建築物內通信提供的企業無線解決方案以及信息處理和客戶關系管理解決方案。AVAYA在信息處理技術和呼叫中心領域居世界領先地位,在語音通信系統領域居美國領先地位,同時擁有強大的銷售與服務資源。
AVAYA公司將立足現有的強大技術優勢,繼續憑借世界壹流的研發能力,力圖創造出更具時代特性的優勢;AVAYA公司將與最好的業務夥伴合作,爲企業提供最佳的通信解決方案。
三、132-S-720.1考試基本資料
Specialist Call Center Implement and Support Elective Exam
科目編號 : 132-S-720.1
科目名稱 : Specialist Call Center Implement and Support Elective Exam
更多IT認證文章閱讀:
留言列表